Free Delivery

Typically, orders under £40 are despatched with Royal Mail First Class, orders between £40 and £100 are despatched with Royal Mail First Class Recorded (requiring a signature) and orders over £100 are despatched with City Link (requiring a signature). Please note that these are guidelines only as a different delivery method may be used depending on the size/weight of your order – if you would like any more information on your delivery please contact us.

Next Day Delivery

Orders placed BEFORE 2pm Mon-Fri will be despatched the same day. Any Next Day orders received after this time will be despatched the following day. Please note any orders placed AFTER 2 PM on Thursdays will be despatched on Friday but not delivered until the following week. Next Day isn't possible on Bank Holidays.

Heavy and / or bulky items may incur a postal surcharge - we will contact you before delivery if this is the case. The majority of our orders to Europe are sent with Royal Mail's International Signed For service, which will then be passed the postal service of your country for onward delivery.

We are happy to deliver most items to BFPO addresses. If you are eligible for a VAT refund on your order, please provide us with written confirmation from your CO/admin office of your VAT-exempt status. When filling in your details on the website, please enter your card holder address as normal, and the delivery address in the following format:

First Name/Last Name: your name/rank
Address Line 1: your appointment or unit
Town/City: your barracks or PO Box no.
Postcode: your BFPO no.
Country: choose BFPO if you are VAT-exempt, United Kingdom if you are not

Delivery is free to BFPO addresses, however we may be unable to ship certain items due to their size, weight or value. We will contact you if this is the case. If you have any problems or queries please contact us.